No Rolex Needed

Transcript

Intro Banter And Holiday Check-In

Tom Panos 0:00

Tom Panos, John McGrath, Troy Malcolm, Million Dollar Agent, the podcast in a week between Aussie Easter and Orthodox Easter in between two. How are you, gentlemen?

John McGrath 0:14

Tommy, more importantly than that, before we get into the serious stuff, for the first time in my life, the Tigers, the Dikers and the Rabbit O's are in the top four. So I've taken a screenshot for posterity because I suspect it may never happen again. But uh well done, Tigers. Well done. Troy's used to being in the top five. We're not. So we'll gloat for a moment.

Troy Malcolm 0:38

It's very good. It was a very good game, Tom, on the weekend, that's for sure. So, Troy, I went out there.

Why We Address The Ban

John McGrath 0:43

Happy Easter to everyone for last weekend. As you just mentioned, Tommy, the Greek Easter is this weekend, isn't it? This weekend. Tomorrow's good uh good Friday. Yeah, or whenever they're getting the podcast there. So that's good.

Tom Panos 0:55

But John, Troy, today we're gonna talk about a podcast that is not in the normal genre. I think everyone by now, over the last few days, would have seen what's happened in the media with Josh Tesla. And I think it would be remiss if we actually don't um address it, right? Um and we think the podcast is as good a thing to address it. We've had our audience here for like over 10 years, John. I've I feel this is a lot better than actually sitting going up there online and on social media where you create this storm. But we just want to go through logically, look at what's actually happened, and then look at some of the learnings and hopefully educate our listeners to be able to learn from this, to borrow from this experience so they don't go through it, and just to have a chit-chat about it, John and Troy.

What NSW Fair Trading Found

John McGrath 1:51

And look, Tommy, uh, you know, you are probably the leading commentator on all things real estate in this country. And a lot of people have said to me, What's Tom say about it? What's Tom's opinion? And I know your opinion because I know your ethics and I know your standards. And uh, you know, you you like me generally prefer to keep a lower profile in terms of, you know, we don't often comment on things in the news of this nature, partially because we're not out to bury any individuals or ruin anyone's lives. But I think with regard to this, it's so high profile. In fact, someone said to both of us a little bit earlier today, this may be the low point in Australian real estate history in terms of such a high profile, apparently or appearing successful agent, being found having done so many unethical uh tactics and and activities, I think it's a it's something that we certainly didn't feel comfortable ignoring. Uh but yeah, let let's let's take it through. I'm sure by now everyone has heard, but Josh Tesla and his business have been banned from real estate, is my understanding for 10 years. And if I get anything wrong correctly, Tom, but I think it's pretty accurate. And uh it was it was found that he or perhaps his team, but certainly they were guilty of the.

Tom Panos 3:16

I mean, the press release, John, I've got the press release here from Fair Trading. Okay, uh investigation was involved in underquoting, advertising properties below their estimated selling price, directing employees to falsify documents provided to the regulator, failing to properly supervise the business and engaging unlawful, improper, and unfair conduct. And as you indicated, he got a 10-year disqualification from the industry. And John, let's let's be clear, everyone.

John McGrath 3:47

Just to mention on that, is it was over, I you may have mentioned, I didn't hear it, over 100 transactions. So this wasn't just screwed up one valuation, this was a sustained and systematic attempt to benefit by doing the wrong thing. And I'm not to add to bury Josh either. In fact, once upon a time when I met him, I thought he was a delightful young fellow and a rising star. And I know you held this home. I but I think, and we're going to get to the summary at the end, but I think unfortunately, ego and perhaps greed, which you know the the they sort of lie latent in all of us, we have to be careful, got the better of him because I'm sure he didn't start his real estate career doing these activities. I think over time his desire to get to the top, and I am I am speculating here, but I think it's my perspective anyway, and observation, is um his ambition perhaps allowed him or or encouraged him to do things which once he never would have. And I want to talk about that because you and I, and and I'd heard a couple of criticisms of you today, Tommy, that I called you about, you know, where someone said, Oh, yeah, but you know, Tommy's to coach him and Tom did his options, and yeah, didn't Tom know about all this stuff? And I think it's important for you to set the record straight because I know I know the truth, but everyone else should as well.

Clearing Up Our Connection

Tom Panos 5:05

Yeah, so Johnny, first thing is I want to make it very clear. John, I haven't had a relationship with Josh Tesla and all his business for a very long time. He was a real estate gym member from 2017 to 2019, like many other thousands. I would have visited his office a handful of times. And it wasn't the kind of coaching relationship I have with most clients where they book me, I go in, I present, I do PowerPoint presentations, we keep the team accountable. It wasn't like that. I think he was working with someone else as well. During this time, I have to tell you, I saw nothing of the kind being discussed in the things that have come up. And I wasn't his auctioneer, as some people are saying. That auctioneer, I think, was done by his franchise group or Boeing. So I never really had any visibility into what was really going on in that business. He was kind enough to allow me to have the video content from his real estate conference he ran many years ago. There were lots and lots of speakers there, and there were some really good speakers there, and he allowed me to put that in the real estate gym as a value ad. And regardless, I took it all out as soon as I became aware that there was some sort of an investigation going on. He would send me like many, many do, a text showing how he was going in terms of numbers. Um, but at no stage during those years did I see anything at all that would suggest he was conducting himself in a way that's now being reported. Man, we got I don't know, John. I'll probably touch 10,000, 15,000 clients a year via gym speaking conferences, this and that. We you know, you you know what it's like, Troy John. You don't sit down and know exactly what every real estate agent is doing. But those that know us, we've been on this podcast for 10 years, and we're all about the following, man. We're all about no shortcuts, we're all about playing the long game, we're all about transparency. We were the ones that were pushing price guides, right? Long before any of this, there. We were the ones saying that you've got to stop the overpricing lie, you've got to start stop, you know, the uh um all these dirty tactics that you see in real estate. People know our position. John, you know my position. All my clients know the position. Troy knows our position there. I think someone mentioned on a post I read that UMC'd his wedding.

John McGrath 7:54

Well, I did. It was half eight years ago, I think, thereabout.

Tom Panos 7:57

I think I think he got married. I think he got married four or five years ago. I think he got married there. And it was um, yeah. So he said, he said, oh mate, you know, can you could you do it? Um I said, no, no problems. It was full of it was a full real estate. There was a lot of real estate people there at the time. He was in a, I think it was in the the Ray Woke group at the time. But yeah, that's that's where um that's where the relationship ends.

John McGrath 8:22

I just to clear it up because there were people, as I said, that uh asked me verbally or I'd read posts and they said, I you know, did Tom know about this stuff? And I know you didn't. And I know that as soon as as soon as you did find out, you distanced yourself from him appropriately. And you and I had a couple of back quiet discussions, and you know, you'd heard rumors that um he was under investigation for these sort of activities. And at that point they moved from rumor to, you know, they seem to become more and more real. And over a three-year period, he's now been banned, uh, you know, subject to review. So I I think firstly, and you know, this is not about Joe, John.

Tom Panos 9:02

I actually I I look back at I think to myself the thing that started, I I started uh, you know, I I noticed that we we drifted apart was like some of the stuff that you've been seeing, you know, the last couple of days, you know, the flashy stuff that, you know, like everyone would know on social media, social media I'm the opposite to flash, anti-flash. I mean, at the moment, I'm driving around in a used $20,000 Lexus while I wait for uh a Tesla come on. I'm not into the Rolexes and all of that. And I just found that that there wasn't a good fit with my brand because it's not what I do. I'm not saying some people like the affluence, I'm not gonna take that. I mean, I I get that, but it's not who I was, you know.

John McGrath 9:43

What about those white sand shoes I've seen you wear at auctions? That's that's it's getting okay. So I've got to tell you. I'm joking.

Tom Panos 9:53

No, no, I've got to tell you, I've I I get them from a place called Bed Putwear, and I need to get another pair now because I've noticed they're getting uh wrinkly, but I uh I do love it.

Social Media Flexing Backfires

John McGrath 10:03

Let me go on a couple other things that I've just taken some notes here. So number one is Tom and I and Troy think the activities as described by the OFT, which are systematic, sustained over a long period of time for over 100 transactions, are disgraceful. We do not only not condone them, we think they're horrific. And perhaps the gentleman that said this may be the lowest point in Australian real estate history was not far from the truth. So uh this is not good for the industry because it brings a lot of consumers thinking that every real estate agent acts like this. And of course they don't. In fact, by definition, I think that 99.9, hopefully 100% of people on this call do not act like this. Underquoting is inappropriate, unethical, and illegal, certainly in in this country, as it should be. Uh, you can't falsify documents, which I think was another, which was was another uh accusation that the that he's been banned with. And there's a whole grab bag of other things that were in there. But you know, it was it was dirty stuff. So Josh, I'm afraid that, you know, I wish you hadn't done it because I had met him when uh when he was, I think, not doing it. And I know that he had a good career before he started swimming outside the flags. Sadly, I think swimming out the flags was his way of getting more success faster. He here's one of my my problems. So Josh's use of social media, and Josh is not Robinson Crusoe here, there are others that I think use it equally inappropriately. But I think it's it's it's created a big part of his problem. Josh has tended to utilize social media to publish how successful he is, how clever he is, how many Rolex watches he has, how many Lamborghinis he might drive, whatever. In fact, I remember seeing one which I was horrified by. I think it was late on a Sunday afternoon or evening, and it was him at his office, and it was basically saying, I've made 500,000 today, etc. I I've said this before, and as I said, this is not contained to Josh Tesla. Many agents take this inappropriate, in my opinion, approach. You do not, and you should not, in my opinion, use social media to skite about your successes. You can advise about a good sale you've done, that's fine, but you don't hold your arm out with multiple Rolexes and you know have your Lamborghini in the background and tell everyone you earned 500,000 on a day. That isn't always going to come back to bite you, and I think it is now. But since the ban, Josh has made some more crazy decisions. I've seen some posts, and I'm assuming these are not AI generated, I'm assuming for the moment, and and I apologize for these comments if by chance they were, but I've seen so many of them, and they appear to be coming off his site, where he has been criticizing very aggressively the OFT, in fact, naming the investigators that investigated him and trying to ridicule the LFT by saying that he earns more money, or he has more money on his Rolex watches on his arm than than they earn in 10 years. That's not appropriate. That's like being caught for speeding at 150 kilometres while drunk on a Saturday night and then wanting to blame the police for that. The investigators have a job to do. You and I, Agnes Abadee, he's the head of fair trading, I think.

Tom Panos 13:32

John, he's a decent John, he's a decent fellow, right? Because and he's got Agnes Aberdee has got the resources now to actually do stuff that he couldn't do in the past. He's obviously started with a person that it was a high-volume agent seen as one of the best. And that's uh sends a strong message there. But I think it is important to also, John, to know because I've had some very good people ring me up saying that they're petrified that running their businesses now, they're petrified that they're going to come after them. And I've said, listen, there's no witch hunt. If you're doing the right thing, you've got nothing to worry about. If you're doing the wrong thing, I think you have got a lot to worry about because they got resources. I'm sure people that are on this podcast that are in New South Wales would be aware of that. That's not some sort of threat. But I also want to say to those that are worried that are doing the right thing, they're looking for systemic behavior. So don't even think to yourself, Tommy, I disagree.

John McGrath 14:39

They are looking for anyone who underquotes any listings. It doesn't have to be systemic.

Tom Panos 14:44

So sorry to interrupt, but if you it's probably the wrong John Johnny, it's probably the wrong word, but I think I'm getting a lot of agents that say to me, Tom, I had this property that sold 300 grand over, like a one-off. I'm I'm explaining to them, don't sleep over those. You know, there's there is a lot of those.

John McGrath 15:02

They're looking for people who are trying to work outside the system unethically and illegally. They're not looking for someone that happened to take a property to auction and get 300,000 above reserve because it was a freak sale. You're right. But but the but I think the reason they got tested on, I'm not, I don't think they were looking for a big scalp. I think he just had the number of complaints, and uh, um as we see it's over a hundred of uh of his transactions have been um put under the microscope and found guilty of some form of misdemeanor. So I think I think that's really important. But the social media bit, so before Josh, man, don't tell everyone how much money you made this weekend. Sure, at ARIC conference, we might say, you know, we're gonna introduce Troy Malcolm. He's just done two million in GCI. People kind of like to get a bit of a benchmark of the volume of business that they're listening to someone. They don't want to know in their face, and certainly, and that's by the way, ARIC is an industry conference. We're not we're not doing this on public social media. You've got to think about it, Troy. On social media, cost of living sky high, people have been struggling, not just now, but for a few years. Mortgage rates, cost of living. Now there's Middle East wars and all sorts of chaos that are causing. Why would you go out there telling everyone how successful and wealthy you are in an environment where some people are struggling, paying for their kids' school fees and putting food on the table? I mean, it's just it's tone-deaf. And and I wish because I think, Josh, take away the ego at a different time, different place. I don't think at all he's unintelligent. But I think again, this got to him. And and also, you know, talking about tone deaf, a week after the ban, all of a sudden he and Adrian Bow were doing a success conference for real estate agents.

Tom Panos 16:54

I'm sort of I think it was a week before, John. It was a week before.

John McGrath 16:57

A week before the ban, okay. But it was around the same time, and he knew he would have known when the ban was coming. But why would you, when you know you're about to be sort of have this outcome, why would you be holding a success? And that's one of the things, Troy, I've heard a lot of people today have messaged me, well, not just today, but in the last week or so, saying, how on earth is someone who's just been banned for 10 years allowed to go out there and portray himself as an industry expert and teach agents how to be successful? Now, it's a very good question, and I can only answer that. I assume that you know if you have no power over that jurisdiction, but again, tone deaf. Don't rub it in people's faces and noses. Take your medicine, uh, accept it. Australia is a very forgiving country, by the way. And if someone says, hey, I made a mistake, um, I let you know, my perhaps my ambition get the better of me. I've learnt from it. I'm gonna take my medicine and I'm gonna reinvent myself and I'm gonna come back a better person, a better business person. I hope I can contribute to the industry that I loved in the future. A lot of Australians would say, okay, he's taking responsibility, fair call. We all make mistakes, let's get on with it. But I think you know, doing success seminars and putting Rolexes on your arm and saying, you know, you earn more than those Rolexes are worth more than two investigators, 10 years' salaries. They may or they may not be. I don't know. I've got no idea. I haven't even got a watch. I use my Apple phone. But um, it's just it's a crazy, and again, it comes back to it at three letters: E, G, O, ego.

Ego, Trust And Industry Damage

Troy Malcolm 18:39

And that's the most disappointing thing, John and Tom, for the industry is that money status and the personal gain of these individuals have actually affected not only society and the communities that they work, but actually all of us in the industry. And I think that that's that that that does hurt because you know, the three of us have worked. Well, it's only the only career I've ever had, it's the only career we've all ever had. And I take a lot of pride in the industry that we represent. And I think that that's most disappointing is that, yeah, people get it wrong. I I understand that. And, you know, John, you're right. Australia is a very forgiving country, but yeah, to not take ownership of those mistakes, that that's disappointing.

John McGrath 19:19

Yeah, I mean we've all made mistakes. By the way, Tom sold barbecues for a few years, so he did have another have another creative.

Tom Panos 19:27

Weber barbecues from 18 to 19 and a half. But I was like, I was gonna say, like, just like I indicated, this is not about personal attacks, but it's attacks on the behavior. It's the same thing with those in those those investigators that have been tagged that people have sent me those posts, right? I don't follow many people. I post content, but I don't follow. So people have sent me these various photos. Like these people are government employees that are doing their jobs, that have got, you know, partners, that have got kids, that have got families, right? And look, they don't need to be, you know, going through that. And I also want to just say we know that real estate industry is hated because of lots of reasons, the housing crisis, the experiences that they have. The last thing you do is throw fuel on the fire and say, but look how much more money I'm making actually being a real estate agent. It is what the whole industry is not what we want it to be about.

John McGrath 20:36

And and by the way, it's not only it's not only vulgar, it's stupid. Because I assume you're on so well, one would one would assume you're on social media not to satisfy your own ego, but to actually try and generate some business and build a personal brand profile. Who do you honestly think out there living in a home with a mortgage that's looking to upgrade or downgrade is really going to be attracted to the fact that you earn half a million today and you've got uh a wardrobe full of Rolexes? I mean, it doesn't happen. And and in addition, I just wrote a note down here, Troy, as well. It's a success conference now, again, tone deaf, Joshy. Josh is now going into success coaching for real estate. There's some company that he started, and I think, come on, man. You this is just stupid, Josh. Once you're a pretty good fella, and I'm sure beneath the rubbish of this sort of behavior, you you still are a good fella, and I hope you return to it. Don't go out there and and ridicule officers. Don't go out there and put weird hashtags on uh distasteful Rolexes on your posts. Don't go out there and do a success seminar. Don't go out there and start coaching. Maybe down the track. I'm sure you have something to offer if you've actually said, I would never do any of those things again. I've learnt from them. I now see how wrong I was. But I'd like to return after 12 months and I'd like to actually teach some of the good stuff I've done. I was doing because before I lost my plot or before I lost lost my North Star, I was doing some good stuff.

Tom Panos 22:06

I reckon I'm not sure. I just were giving when they see that someone's having a genuine repentance, isn't it? When they're saying, man, I've stopped up. Here is what not to do. Here is what I've learned. Don't don't don't borrow from borrow from me so you don't have to go through it. But John, Troy, we we have to have this conversation because the reason is a lot of people had indicated even to me, why haven't you commented during the investigation? Like it's not right to comment till the investigation came to an end. And this was our first opportunity to do it because this all happened on the um on the weekend, and this is our our first uh podcast. And we, you know, I'm not I'm not I'm not and that's the other thing. I I'm not the kind of person, John and Troy, that wants to jump on a social media and attack individuals to create a circus just to get clicks. This is not leadership. We want to control our industry on an ecosystem on 100% setter. I'm 100% certain we could actually, as an industry, learn from it, get better from it. And because people are mindful of it, I think more agents are gonna take the necessary steps, whether it's a skills issue or sometimes it's just an intent issue, like to do the right thing and in your head say, no, I'm not gonna cut that corner, I'm not gonna quote that figure, I'm not gonna say that thing, I'm not gonna, you know. And people know, I think deep in their heart, if it feels not right, it's probably wrong. Right?

Non-Negotiable Ethics And The Long Game

John McGrath 23:42

Tom, beyond that, people know when that's wrong. You you don't need a Harvard business course to know if you're doing the wrong thing. Everyone on this call knows when they're doing the right thing or the wrong thing, and I reckon they do the right thing all the time. But what do we learn from it? Number one is you need to have a North Star that's non-negotiable. You you do not have the right to swim outside the flags to get a listing or get a sale or have any personal benefit. We are an industry where people have to trust us because sometimes they can't verify what we're saying. And if you go out there and you invent things and whatever, you will get away with it sometimes. But Carl will eventually get you and bite you. And this is this is just not the way to live your life. So, number one is have a non-negotiable set of values and standards. Number two, I've got here get rid of the ego. I reckon 50% of Josh's problem is the egotistical type of uh displays and posts and statements. And like I said, I know he's better than that because I met him before that stuff was happening, and I thought this is a decent young fella with a very, very bright career ahead of him. And he had that for a while and then lost lost traction.

Tom Panos 24:54

He's got this, and I've I've met his I've met his um I've met his family, they're uh decent and they're decent people. Like he's uh as you said, so again, I want to recap. Josh, this is not against you, this is against what you've done.

John McGrath 25:10

So can I just the last thing I just want to add that is social media, please use it for the right purpose. I'm not saying you can't promote yourself, but promote yourself in a humble, intelligent, value add way. Think about the end user that you're trying to speak to. And if you're trying to impress a few young bucks in real estate that are adrenaline junkies that want to be, you know, oh man, I can't believe that he did this or he did that. That's that's a very wrong game to be playing. You want to be out there letting your community know what's happening, giving people sound advice, updating them on recent sales and activity. And sure, if amongst that, delighted to say that last month we had a record month in the firm, and we really appreciate all the support from our customers. We couldn't have done it without you. That's fine. But don't go out there and flash multiple watches on your arm and and tell everyone how much you made. That is in at any time in history, that's inappropriate, in my opinion. At this time in at this time, it's insane. So we yeah, we have to learn from this. And I'm not saying Josh is a martyr, but yeah, what Josh, yeah, Josh is gonna have to serve the time, but everyone can learn from what went wrong. And I and again, it's not because he was a he was a the he was a terrible individual, it's because he lost track and lost the lost the plot, and the ego got the better, and greed got the better, and I'm sure he wanted to be number one Ray White. Well, you know, great achievement on the on the surface. I wanted to be number one Ray White in history and whatever, great achievement on the surface, if it's done with integrity. But if it's not, we now see it. Everyone is seeing that he probably wasn't number one and he shouldn't have been, and and he's now gonna have to serve out the time. Now, by the way, Croy, uh, I thought we had the longest real estate podcast in Australia, but uh Adrian Bowe posted that he has had Australia's first ever real estate podcast. So I'll have to go back and and uh do the whole thing.

Troy Malcolm 27:14

So I did it, I did it, I did do a check of the uh when we went live, Tommy, and it was in 2013 in November.

John McGrath 27:21

Well Bowie must have been before because he's claiming that was our first episode. He's claiming Australia's first uh uh real estate podcast. So Bowie, we must be second to you. Guys, please get rid of these egos. Please now mate.

Tom Panos 27:36

Johnny, I I reckon there's a golden, so I don't actually post on my social media too much stuff about real estate training content now. That goes into a real estate uh gym group page, which is by the way, I don't you don't have to be a gym member. You can actually join that. But the reason I do it, John, is I started doing, and Troy, I don't know if you've been seeing all my content now is consumer focused, like giving out information. So we had six million views in 30 days with seven, 17 immediate seller appointments. So immediate seller appointment is someone that says, I want to sell my house, not oh, do you reckon it's a good time to sell now, right? And lots and lots of buyers inquiries, right? I think the opportunity out there, there's a lot of consumers are confused about what's going on, wars, interest rates. Should I sell now? Will the capital gains tax affect me? They need a voice of clarity. You should be the voice of clarity in your area. And you should be using your platform to educate, not to actually help build your indeficiencies on the inside, which are ego posts. But can I just finish off on a couple of points I want to say? Because I don't want this podcast to be seen also. Because we started talking about training and that, I don't want anyone to think, listen, you go train wherever you want to go. There's lots of training options, right? I think what you were referring to, Johnny, is that you were surprised that if this was happening in another industry, whether it was in the legal world or in the medicine world, it would be highly unlikely like you'd get a crowd of people. Is that what you're sort of suggesting?

John McGrath 29:16

Oh, yeah, you imagine a lawyer gets rubbed out for 10 years, he can't practice law, and then the following week he's doing a success seminar for lawyers. I mean, it's it's so comical that that could possibly be the instance that it'd be on a Seinfeld episode, not in real life. So I I think that's the thing that, you know, like as I said, we all screw up and you just got to own it and you've got to move forward and you've got to learn from your mistakes. And as I said, I I actually genuinely hope Josh he learns from his mistakes here. And and I'm sure it's somehow he'll hear of this, or he might even listen to it directly. I'm sure he doesn't follow us, but and I and he'll have a tendency to either get angry or say, okay, they've got some good points there. Maybe I was a little bit out of whack, maybe I should tone down the social media. Because he has talent, but but it's and sadly it's it's overshadowed by some other stuff that's less attraction. So what yeah, like I said, when we're not out to persecute anyone. We just we we care about the industry. This is our livelihood, this is a lot of other people. If we hadn't had so much feedback of people saying, when's Tom gonna make his feelings known? To be honest, we just probably would have kept our our feelings somewhat private because uh it's not our style to go out trying to chase people. But we really didn't have any choice. There's just been so much noise this week about it, and so many people not so many, but a number of people had speculated to me, Tom, that you know you were much closer aligned to Josh's business than I know you were, and I know I know you weren't. So I just felt important to say that. Like I said, Josh, please hear the lesson, uh take the feedback as constructive. No doubt you have talent, but you need to fix a couple of those other elements, and we hope you do as soon as possible.

Compliance Training And Practical Safeguards

Tom Panos 31:10

Guys, I've seen And Johnny, can I just can I just add there? Because I think I do want to come out with some solutions for many of the agents who are ringing me up asking me questions like, can I do this or am I going to get into trouble? Is this legal? If they quote this. So, John, we're probably the only training company that I know that has gone off and put a focus on compliance training. So we actually did got Jared Zach, who I know you know very well, uh Zach and Crossett, and he and I, Dot and Crossett, sorry, he and I did a program that and it's for consumers, it's for buyers, it's for sellers, and it's for most importantly for agents to work in within the current framework to make sure they're doing the right thing. Because there are sometimes instances where I think someone might have the right intent, but just their skill set just needs a bit of fixing up. So we've actually created that. In addition to that, Rosie from the Australian College of Professionals ran a session on compliance on the issue of pricing, which is a big thing. I want to make it clear this is for New South Wales. We've taken it out and put it on, uh, or if it's not on, I think it will be on in a moment. Free of charge for all real estate agents in New South Wales to have access to it. You don't have to be a gym member because I, and I know that you, John, and Troy are committed to raising the standards of agents to make sure that they're checking their processes, that they're operating ethically, that they're operating legally. And for me, the final things that I just want to touch on, and then I'll hand over to you guys, is this there's some learnings here. And the learnings is you want longevity in your career. You want to play the long game, number one, right? Number two, it always catches up. It always catches up. Number three, do the right thing. Number four, real estate is a wake-up call and it's gonna end careers if you're not doing the right thing. Now, if you actually think about it, a lot of people have been complaining, John, about the you know, the fine 30 grand, 40 grand. I think the reality is we also got to take into account Josh's earning ability is millions a year. You take that away, that opportunity cost has been significant. So the penalty to me, let alone the let alone that 30 or 40 grand penalty, it's the earning ability.

Final Thoughts And Sign-Off

John McGrath 33:43

Yeah. Alrighty. Thanks, guys. Troy, uh, we'll talk tomorrow. Tommy, we'll speak next week.

Troy Malcolm 33:51

Thank you so much. See you soon.